Consular Services Charter
What
we cannot do for you
- give legal advice, investigate crimes overseas or
intervene in court proceedings
- get Australians out of prison or obtain special treatment
for Australians in prison
- provide medical services or medications
- arrange visas, work or residence permits for other
countries, or help Australians to obtain them
- provide definitive information on visas, customs and
quarantine conditions overseas - only the countries you plan
to visit can provide up-to-date information about their
requirements
- pay or
guarantee payment of hotel, medical or any other bills,
including the cost of returning lost luggage to Australia
- act as a
travel agent, bank or post office, or store luggage
- become
involved in commercial disputes, private legal matters or take
up complaints about local purchases
- provide
translation, interpreter, telephone or photocopy services
- pay
pensions (although we can provide you with contact details of
government authorities in Australia to help you to resolve
payment difficulties)
- provide physical protection.
We CAN advise you how to get help on these and other
matters.
More about the Consular Services
Charter
It's a must see destination.